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APRESA Call Recording

APRESA call recording system is a high-end voice recording platform that is compatible, in both technology and cost-effectiveness, compaired to all other recoding systems.

APRESA can be integrated with all communication systems on the market.

→ Read more about APRESA

Med-Rec Dictation Solution

AIS Finland’s Apresa Med-Rec is a digital centralized dictation solution for all types of health care organizations.

It doesn’t only fully replace the traditional cassette based dictation systems, but also provides benefits that aren’t available in the traditional systems.

→ Read more about Med-Rec

VoIP and Mobile Recording

For VoIP and mobile recording we offer several custom-built options, pending on e.g. customer’s devices, communication system and operator. The suitable solution is built individually for every client.

→ Read more about VoIP-recording

→ Read more about mobile recording

The VoIP Recorder software has been updated with a lot of requested features, making this “little” VoIP recording solution into an even more powerful tool. It now boasts:

Recording on Demand, Store on Demand and Silence on demand.
These features are important for reasons of privacy and compliance (For example; PCI-DSS compliance for credit card transactions)

Telephone number filter
Making it easy to exempt certain numbers from being recorded

G.729 decoding (with additional license)
The VoIP Recorder can now also record from phones using the G.729 audio codec.

Line/Recording busy status
You can now view the activity in the software GUI if wanted.

Compatible with APRESA

Many of our partners have been asking for CSTA connectivity in the past. We are happy to announce that work is progressing and we can now offer CSTA connection to the main Unify platforms and the Avaya platform.

So what does that mean:
Usually recording is done by means of port-mirroring the data to APRESA. This is not always technically possible, for instance when phones are in a remote location and internal calls need to be monitored. Also in many cases not all relevant information can be seen by using port-mirroring. With a CSTA connection the recorder can ask the PBX to actively direct the call data and the call itself from the phones to the recorder. This means less unneeded network traffic and less infrastructural problems.

We have added a new customer introduction to our website. This time we introduce United Bankers. Our collaboration with United Bankers began as early as in turn of the millennium, when we provided first two separate call recorder devices for them. These days United Bankers uses our fully centralized Apresa call recording system that records all UB’s incoming and outgoing calls.

Read the whole introduction here

Contact Us

AIS Finland Oy

Osoite Pakkamestarinkatu 1B, 00520 Helsinki
Puh +358 9 2471 2951 (office)

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