MiFiD II –directive scheduled to take effect in January 2017
Revision of the Markets in Financial Instruments Directive – MiFID II (2014/65/EU) aims to make financial markets more efficient, resilient and transparent, and to strengthen the protection of investors. It brings new regulations to companies operating in the financial services sector.
Call recording is one of the new regulations set by MiFiD II. The directive obliges companies to record phone conversations and retain e-communications relating to all transactions, both concluded or potential transactions, and keep those records for a minimum of five years.
With AIS Finland’s call recording services companies can easily satisfy the call recording regulations set by the directive. If you aren’t sure if your firm’s current call recording system meets the MiFID II obligations, or you don’t currently have any call recording system, contact us! We will go through your current system and assess if it meets the call recording obligations of the directive and, if needed, we will build a call recording solution for you.